Procurement for Housing
2 Olympic Way, Woolston Grange Avenue
Birchwood, Warrington, WA2 0YL
Procurement for Housing (PfH) is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
PfH is managed by Inprova Ltd, the Data Controller, which is registered with the Information Commissioner’s Office (ICO). Your personal information is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We maintain appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction or damage.
We collect information about you when you become a Member or Supplier of PfH, or when you register your interest in doing so. We also collect information when you complete surveys, provide feedback, or register to attend one of our events. Website usage information is collected using cookies, which are explained in our separate Cookie Policy.
We collect and process your personal information for legitimate business purposes. This includes managing your account and recording your preferences, managing your contracts and the suppliers responsible for delivering them, maintaining our internal records, managing your attendance at events, inviting you to participate in market research, and keeping you informed about our products, services and relevant third party offerings.
We also collect and use your information where you have asked us to provide specific services, including conducting procurement exercises, managing PfH account cards, producing spend analysis and benchmarking reports, sending invoices and statements, and facilitating payments.
We use information collected through our website to personalise your experience when you return to it.
The lawful bases we rely on for processing your personal information are legitimate interests, performance of a contract, and compliance with a legal obligation, depending on the nature of the processing activity. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
You have the right to object to processing carried out on the basis of legitimate interests. If you wish to do so, or if you wish to withdraw any consent you have previously given, please contact us at info@pfh.co.uk. Please be aware that objecting to certain processing may affect our ability to provide services to you.
We may share your personal information with third parties such as energy providers, contractors, sub-contractors and intermediaries who are involved in introducing your business to us or in delivering part of our services on our behalf. We do this on the lawful basis of legitimate interests, and only where we are satisfied that doing so is appropriate and proportionate.
Access to the personal information we hold may be granted to employees and agents of PfH or of the third parties described above, in order to administer accounts, products and services provided to you; lawyers and debt recovery agencies where necessary to trace or recover money owed; professional advisers in connection with the provision of our services; any successor organisation in the event of a transfer of our rights, assets or duties; and law enforcement agencies or other bodies where we are legally required or permitted to do so.
We only retain your personal information for as long as is necessary for the purposes for which it was collected. We use a CRM system that allows us to regularly review, update and archive our data. It is our policy to review archived personal information and ensure it is erased after a period of six years from the date of archiving.
We may contact you from time to time with invitations to participate in market research and with information about our products, services and relevant third party offerings that we think may be of interest to you.
You have the right to ask us to stop contacting you for marketing purposes at any time. If you no longer wish to receive marketing communications, please email us at info@pfh.co.uk.
We will not transfer your personal information outside the United Kingdom unless the destination country provides an adequate level of data protection as recognised under UK law, or unless appropriate safeguards are in place in accordance with UK GDPR. If we do transfer your information outside the UK, we will notify you and take steps to ensure your privacy rights continue to be protected.
We use cookies on our website. Full details of the cookies we use, what they do and how you can manage your preferences are set out in our Cookie Policy, which is available on this website.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
To review the most up to date cookies, please visit our Cookie Policy page.
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Under UK GDPR you have the following rights in relation to your personal information: the right to be informed about how your data is used, the right to access a copy of the information we hold about you, the right to have inaccurate information corrected, the right to have your information erased in certain circumstances, the right to restrict how we process your information, the right to data portability in certain circumstances, the right to object to processing based on legitimate interests or for direct marketing purposes, and the right not to be subject to solely automated decision making where it produces significant effects on you.
To exercise any of these rights please contact us using the details below.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
If you are dissatisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk.
We keep this privacy policy under regular review. Any updates will be published on this page. This policy was last updated in April 2026.
If you have any questions or concerns about our privacy policy or information we hold about you, please contact us by email, telephone, or post using the details below:
F.A.O. Richard Godsland – Finance Director & Data Protection Officer
Procurement for Housing
2 Olympic Way, Woolston Grange Avenue
Birchwood, Warrington, WA2 0YL
If you are in any way dissatisfied or concerned regarding how and for what purposes we use your information, the GDPR gives you the right lodge a complaint with a supervisory authority such as the ICO www.ico.org.uk