Social Housing Emerging Disruptors (2) – Digital & Tenant engagement solutions

PfH offers guidance throughout the procurement lifecycle, from supplier identification and evaluation to contract award and management. Their team provides hands-on expertise in category-specific areas, compliance advice, and access to standard contracts. Combined with the innovation portal and detailed supplier information, PfH ensures housing organisations can confidently navigate procurement, implement solutions effectively, and achieve strategic outcomes without favouring specific suppliers.

Yes. Ambue, PH Jones, GoGreen, and Sero Life provide tools to monitor energy usage, optimise building performance, and support net zero strategies. These solutions enable housing providers to track carbon emissions, implement efficiency measures, and meet regulatory sustainability objectives. By integrating these technologies into their operations, organisations can reduce environmental impact while improving cost efficiency and long-term resilience of their housing stock.

Solutions like Bays Consulting’s predictive dashboards, Plexus compliance reporting tools, and VRPM digital twins provide actionable insights into property performance and tenant behaviour. These technologies allow housing organisations to plan maintenance, forecast risks, and optimise resources effectively. By centralising data from multiple suppliers, SHED 2 ensures organisations can make informed, evidence-based decisions that improve operational efficiency, safety, and resident satisfaction.

Several SHED 2 solutions directly enhance tenant experience and wellbeing. Alertacall modernises sheltered housing support, Iris IoT monitors indoor air quality, and Hello Lamp Post fosters community engagement. Additionally, Sero Life’s building passports and Wonde’s voucher systems ensure residents have safer, healthier, and more connected living environments. Implementing these technologies helps housing organisations respond proactively to resident needs and create more sustainable, comfortable, and inclusive communities.

The framework actively promotes SME participation, ensuring smaller, specialised suppliers have equal opportunity to engage with housing providers. Solutions such as GoGreen for household energy support, Hello Lamp Post for community engagement, and Iris IoT for monitoring demonstrate how niche technologies can scale across social housing. By facilitating access to these suppliers, SHED 2 helps organisations discover innovative approaches that might otherwise be overlooked in traditional procurement processes.

Yes. SHED 2 allows housing providers to compare several solutions at once, drawing from a wide range of suppliers across digital, energy, compliance, and property management categories. For example, an organisation could assess energy efficiency tools from Ambue and PH Jones, property analytics from Bays Consulting and Plexus, and AI-driven services from Fuzzlab and Prodo. By evaluating multiple suppliers concurrently, organisations can identify the most suitable combination of solutions for their specific operational and strategic needs without favouring any individual provider.

The framework’s interactive portal enables users to search for suppliers by region, solution type, or technology. Detailed information including product features, benefits, pricing, and insurance certifications helps organisations assess options quickly. PfH follows a compliant vetting procedure to streamline the evaluation process, while PfH also provides guidance on contracts, terms, and award notices. This structured approach reduces procurement complexity, ensures transparency, and allows social housing organisations to implement innovative solutions confidently and efficiently.

Energy Lighting provides automated emergency lighting testing systems, and Safecility replaces manual checks with digital compliance solutions. Structural Surveys offer advanced building inspection services, and Prodo delivers AI-enhanced mobile applications for repairs reporting and diagnostics. These solutions allow housing providers to meet statutory obligations, improve building safety, and implement repairs efficiently while reducing administrative overhead. By combining technology with compliance expertise, SHED 2 ensures providers can uphold safety standards without compromising operational efficiency.

Bays Consulting delivers predictive models and dashboards to forecast housing stock conditions and potential health hazards. Plexus provides IoT-enabled compliance and operational reporting tools. Tim Ashwin offers structured analysis tools to assess economic benefits, and VRPM allows the creation of digital twins for real-time building monitoring. Wonde enables secure, digital voucher management across large tenant populations. Together, these solutions help housing organisations optimise maintenance, plan investments, and make data-driven decisions that enhance both operational efficiency and tenant services.

Housing organisations can access several innovative solutions for decarbonisation and energy optimisation through SHED 2. Ambue offers platforms that identify energy efficiency opportunities, while PH Jones enables demand response for residential electricity devices, and GoGreen helps households claim energy support. Sero Life provides building passports to support net zero carbon strategies. Collectively, these suppliers offer insights and tools that allow social housing providers to reduce carbon emissions, lower energy costs, and meet regulatory sustainability targets while improving resident wellbeing.

Digital and IoT innovations within SHED 2 help housing providers streamline services and enhance tenant experience. Alertacall offers modern call systems for sheltered housing, while Iris IoT provides multi-functional air quality and occupancy monitoring sensors. Fuzzlab’s AI-driven virtual agents support automated customer service, and Hello Lamp Post enables interactive community engagement. By leveraging these technologies, organisations can improve communication, monitor housing stock more effectively, and respond proactively to tenant needs. These solutions support compliance, reduce operational overhead, and introduce new capabilities for social housing management.

SHED 2 encourages suppliers to introduce disruptive technologies and services that challenge conventional approaches. By facilitating access to digital, energy, and property management solutions, the framework ensures housing providers can implement innovative strategies while remaining fully compliant. It supports SMEs and niche innovators, fostering competition and diversity in the sector. Solutions such as VRPM for digital twins, Fuzzlab for AI-driven customer engagement, and Wonde for secure voucher systems demonstrate how SHED 2 bridges gaps between emerging technologies and real-world housing challenges, empowering organisations to improve efficiency, sustainability, and tenant satisfaction.

SHED 2 covers a wide spectrum of services and technologies designed to support social housing objectives. Solutions include digital transformation platforms like Alertacall for sheltered housing, sustainability and decarbonisation tools such as Ambue, energy monitoring and optimisation services from PH Jones, and property condition analytics offered by Bays Consulting. The framework also features interactive community engagement platforms like Hello Lamp Post, building performance monitoring sensors from Iris IoT, and holistic building passports from Sero Life. This variety allows housing organisations to explore and procure innovative solutions that meet operational, regulatory, and sustainability needs efficiently.

SHED 2 can be accessed via the PfH innovation portal. Members, including housing associations, local authorities, and registered social landlords, can search for solutions using criteria such as region, solution type, technology, or category area. Shortlisted solutions can then be assessed against pre-established evaluation criteria. Once the preferred supplier is identified, organisations can contact PfH for standard contract forms and terms. The framework ensures a compliant, procurement process, enabling housing providers to implement solutions quickly, efficiently, and in line with UK public procurement regulations. Non-members can join PfH to gain full access to the framework.

The Social Housing Emerging Disruptors (SHED 2) framework was created to help housing organisations access innovative solutions for modern challenges such as fire safety, energy efficiency, and tenant wellbeing. Traditional procurement often relies on pre-defined specifications, which can limit the adoption of cutting-edge technologies. SHED 2 allows suppliers to present creative, effective solutions that address the sector’s needs, enabling housing providers to procure compliantly while exploring innovative approaches. By centralising qualified suppliers and solutions, the framework simplifies procurement, supports SMEs, and ensures housing organisations can respond quickly to changing strategic priorities.