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Postal services

Suppliers

Inkfish
TNT

Contract period

February 2008 - February 2011

The agreement is set to run for the duration of three years, with an additional twelve months extension for satisfactory performance.

Summary and benefits

Two suppliers have been appointed to the Agreement - Inkfish, and TNT Post. TNT offer traditional mail services such as local and national collections, mail sorting options and secure deliveries through the Agreement. TNT also offer electronic mail options (TNT-IT), enabling users to send documents straight from their desktop.
Housing organisations using the Postal Services agreement can make up to 58% savings on the true cost of sending one letter by using PfH's electronic mail service. Significant savings can also be made on traditional mailings, with PfH's prices 40% less than normal franked 1st class deliveries and 13% less than normal franked 2nd class deliveries.

Members have several options for sending letters if they sign up to the Agreement:

Continue using the 'traditional' route through TNT Post
Use the 'traditional' route for daily letters and send out large monthly / quarterly runs through the electronic mail
Use the 'traditional' route for large monthly / quarterly runs and use the electronic desktop mail for the letters sent out on a daily basis

What are the benefits of the Agreement?

Electronic Mail Service

Up to 58% cost savings
Reduced Carbon footprint
Increased speed to market ensuring tight deadlines are met
Eliminates the hidden costs of printing, collecting, enclosing, and processing mail
There are no stationery costs, printer costs, stamping, franking or obsolescence costs
Reduced overall postal costs
Staff can concentrate on their core activities
Consistency of corporate image using predefined templates
Control of spend on mail
Provides greater control with a tracking and audit trail
Electronic archiving of copies releases storage space
Improved efficiency and productivity

PfH realise that sending electronic mail may be a large cultural change to many organisations. To assist in this process, PfH have ensured that both suppliers will provide training and support throughout the initial process. Both suppliers also offer a dedicated PfH account manager and telephone contact number for free assistance throughout the length of the contract. This is available to any member of staff.

Traditional Mail Service

Over 40% cost savings on normal franked 1st class deliveries and 13% less than normal franked 2nd class deliveries
Flexible collection times
Full local Account Manager & dedicated Customer service support
Daily collections provided as well as ad-hoc collections
Credit account not prepay
With TNT Post there is day definite delivery - Day 1 for Day 3 delivery
With TNT Post there is no franking or stamping required which means there is more time to prepare the mail