Furniture and Associated Products

Suppliers

Furniture Resource Centre
Peel Mount Contract Furnishings
Roc Furniture (Company now in administration)
Renray Healthcare
Carleton Furniture Group
Whitaker Services

Contract period

 July 2010 - June 2013

Summary and benefits

The new Agreement has been allocated in four lots:

  • Residential furniture;

  • Residential ad hoc purchases and projects;

  • Healthcare furniture; and

  • Healthcare ad hoc purchases and projects.

 

The new Agreement has been awarded to six suppliers offering fixed pricing for 12 months, and up to 50% discount off non-core product lists.

  • Furniture Resource Centre

  • Peel Mount Contract Furnishings

  • Roc Furniture(Company now in administration)

  • Renray Healthcare

  • Carleton Furniture Group

  • Whitaker Services

 

All suppliers have agreed to adhere to no minimal order or carriage charge and all will adhere to one standard annual price review and a commitment to provide 60 days notice on any price changes.

The new Agreement offers ongoing contract management with extensive supplier performance monitoring in the following areas:

  • Guarantee to deliver all goods/services covered under this framework agreement within the lead-times specified to member locations throughout the UK

  • Respond to all operational enquiries within four working hours

  • Invoice accuracy

  • Invoice timeliness

  • Provide management information reports detailing the KPI's for contract usage, invoicing and pricing and product mix

 

SLAs and KPIs have been agreed in areas such as:

  • Delivery

  • Communications

  • Contract Management

  • Invoice Accuracy & Timeliness

  • Management Information

 

Forgotten your password?

To obtain the username and password for your organisation, click here.

Want to become a PfH member?

To sign up to PfH, click here.