Solihull Community Housing Group achieves 3 star status with Rok

Solihull Community Housing (SCH) signed up to the PfH Creative Design Agreement with Rok, enabling them to improve communications with their tenants and help them meet the requirements of the Audit Commission to achieve 2, and now 3 star status - giving Solihull Community Housing the accolade of first ALMO in the West Midlands to achieve 3 stars.

After reviewing their existing communications, Rok started from the ground up working on implementing brand consistency throughout all internal and external activities. Rok reviewed the brand and created a detailed style guide to help users produce good quality, consistent communications which would support SCH's vision and values. The style guide also advised on accessibility, writing styles, signage, photography and provided useful checklists for brand consistency.

Sharon Fahey from Solihull Community Housing commented: "Rok played a key role in bringing our internal and external communications up to standard. We've worked with them on a number of projects and they have never let us down. They are very creative and have good social housing knowledge, something which has, I'm sure, contributed us to achieving a 3 star status."

Find out today how your organisation could benefit from this framework by calling 0845 864 5260.